Data Processing
This summary describes how JabiSend handles personal data on behalf of customer businesses. A signed data processing addendum is available where required.
Roles and instructions
The customer is generally the controller of contacts, message content, and campaign data. BereTEK acts as processor and handles that data only to provide JabiSend, follow documented instructions, secure the platform, and comply with law.
Data and people covered
Processing may include contact identifiers, phone numbers, consent records, message content and metadata, delivery events, agent activity, and billing data relating to customers, their personnel, prospects, and recipients.
Service providers
JabiSend may use hosting, backup, communications, authentication, monitoring, AI, and payment providers. WhatsApp/Meta and the SMS provider selected for a workspace also process channel traffic under their applicable terms.
Security and incidents
We apply role-based access, credential protection, encryption where appropriate, logging, backups, tenant separation, and incident procedures. We notify affected customers of confirmed qualifying breaches as required by law.
Deletion and customer responsibilities
On request or account closure, we delete or return customer data subject to backup cycles and legal retention duties. Customers must provide lawful instructions, maintain recipient consent, and configure access appropriately.
Email your legal business name and account email to [email protected].
Effective August 13, 2026. This summary should be finalized with qualified counsel.